⚙️ Order Processing

  • Timeline: All confirmed orders are processed and prepared for shipment within 2–4 business days.
  • Weekends & Holidays: Orders placed on weekends, national holidays, or major public holidays will begin processing on the following business day.

🇮🇳 Domestic Shipping (India)

  • Delivery Timeline: Once dispatched, standard delivery typically takes 5–7 business days.
  • Shipping Rates: Rates are calculated based on the final delivery location and order value. Orders over ₹999 qualify for free shipping.
  • Remote Locations: Deliveries to remote or rural areas may require additional transit time depending on regional courier access.

🌐 International Shipping

  • Eligible Destinations: We ship to select countries worldwide. Applicable shipping fees are dynamically calculated and displayed during checkout.
  • Delivery Timeline: International shipments generally arrive within 10–15 business days, depending heavily on the destination country and local customs processing.
  • Duties & Taxes: Any import duties, customs fees, taxes, or clearance charges levied by the destination country are the sole responsibility of the customer.

📍 Tracking & Updates

  • Instant Notifications: As soon as your order leaves our warehouse, a tracking link will be sent to you via email and/or SMS.
  • Real-Time Tracking: You can monitor your shipment’s journey in real time using the tracking portal provided by our third-party courier partner.

⚠️ Delays & Exceptions

  • Third-Party Liabilities: While we do our best to ensure on-time delivery, Whimsy Weaves is not legally liable for shipping delays caused by courier service disruptions, severe weather, customs clearances, or other unforeseen force majeure events.
  • Lost or Damaged Packages: In the rare event that a package is lost, stolen, or stuck in transit, our customer support team will actively coordinate with the courier partner to investigate and help resolve the issue for you.