👋 General Handling

  • Clean Hands: Always handle delicate handcrafted products with clean, dry hands to prevent oils or dirt from transferring.
  • Surface Safety: Keep items away from sharp objects, rough surfaces, or abrasive materials that could snag the intricate weaving.
  • Storage Best Practices: When not in use, store items in their original packaging, dust bags, or protective covers to keep dust at bay.

🧣 Fabric Products (Ties, Scarves, Sling Bags)

  • Washing: Gently hand wash in cold water using a mild, eco-friendly detergent. Do not use bleach or harsh stain removers.
  • Drying: Air dry flat in the shade. Do not wring, twist, or tumble dry, as this can distort the weave’s shape.
  • De-creasing: DO NOT IRON. Direct heat can damage delicate fibers. Instead, use a garment steamer gently to remove wrinkles.
  • Maintenance: Fold neatly or hang properly to maintain the structural form of the product.

📿 Jewelry & Accessories (Necklaces, Beaded Items)

  • Cleaning: Gently wipe down the components with a clean, soft, dry microfiber cloth after every use. Never submerge in jewelry cleaners.
  • Chemical Avoidance: Apply perfumes, lotions, hairsprays, and makeup before putting on your jewelry. Keep accessories completely away from harsh household chemicals.
  • Tangling & Scratches: Store each piece individually in a dedicated jewelry pouch or lined box to prevent metal scratches and intricate beads from tangling.

🌱 Packaging & Eco-Care

  • Our Footprint: In alignment with our brand values, your orders are shipped in thoughtfully designed, eco-friendly packaging.
  • Your Turn: We kindly encourage our community to reuse, upcycle, or responsibly recycle our packaging materials to help minimize environmental waste.

⚠️ Warranty & Care Disclaimer

  • Handmade Artistry: Because Whimsy Weaves products are uniquely handcrafted, minor variations in color, texture, and stitch alignment are natural characteristics of the artisan process and are not deemed manufacturing defects.
  • Mishandling Policy: Proper care is essential to ensure the longevity of your purchase. Damage resulting from negligence, incorrect washing methods, or standard wear-and-tear is the responsibility of the customer and will void any eligibility for returns or exchanges.